We recently replaced our hot tub pump. Barefoot gave us advice on how to actually put it in. I also had some questions about a valve that was starting to come loose. They provided a possible fix, (that was the correct fix) that I could perform on my own. I have had my 77LP Barefoot Spa for 6 years. It is nice to know that Barefoot Spas is a company that supports their product long after the sale. Efficient and cooperative staff. They really wanted to be sure that all our needs were met.